Terms Of Sale

1. Object

  • These Terms of Sale govern the purchase of vinyl records and merchandise from The Wolf Den Studios (Nkowane Julio Mwansa EI) via wolfleanor.com. By placing an order, you agree to these terms in full.

2. Product & Pricing

  • Prices: All prices are in Euros (€) and include VAT where applicable. Shipping costs are calculated and added at checkout.

3. Ordering & Payment

  • Validation: Your order is considered final once payment is confirmed and you receive an automated confirmation email.

  • Payment: We accept major credit cards (via Stripe) and PayPal. All transactions are secure and encrypted.

4. Shipping & Delivery

  • Dispatch: Orders are shipped within 3-5 business days.

  • Carrier: We ship worldwide via La Poste with tracking.

  • Origin: Orders ship from France. For orders outside the EU, the recipient is responsible for any local import duties or customs fees.

5. Right of Withdrawal (Returns)

  • 14-Day Window: You have 14 days from delivery to request a return.

  • Condition: To protect copyright and recording integrity, returns are only accepted if the security seal on the protective PE sleeve is unbroken.

  • Law: Under Article L221-28 of the French Consumer Code, audio recordings unsealed by the consumer are excluded from the right of withdrawal. Breaking this seal constitutes a waiver of your right to return.

  • Costs: Shipping return costs for returns are the responsibility of the customer.

6. Legal Warranties

  • As a French seller, we provide the Legal Warranty of Conformity (Art. L217-3 onwards of the Consumer Code) and the Warranty against Hidden Defects (Art. 1641 of the Civil Code).

  • Coverage: These warranties apply for 2 years from delivery. If your record is found to have a manufacturing defect (e.g., excessive warping that affects playback or a pressing error), you are entitled to a replacement or a refund.

  • Process: Please contact us at contact@wolfleanor.com with a description and photo/video proof of the defect.

  • Exclusions: This warranty does not cover damage caused by the customer (e.g., scratches from playback, heat damage from improper storage, or accidental spills).

7. Intellectual Property

  • All music, artwork, and content on this site are the exclusive property of The Wolf Den Studios. Any unauthorised use or reproduction is strictly prohibited.

8. Disputes

  • These terms are governed by French law. In the event of a dispute, we invite you to contact us for an amicable solution. If unresolved, you may contact a consumer mediator or the competent French courts.